Business Development & Operations Manager

  • Job Sector: Onshore
  • Location: Aberdeen, UK
  • Job Type: Permanent
  • REF: VP199
  • Date Posted: 28 Feb 2020
Description of function

Our client is currently resourcing for a Business Development & Operations Manager to join their dynamic organisation. This is a permanent opportunity based in Aberdeen.

Job responsibilities

Business Development -

Manages business development activities for the company driving sales activities and the acquisition of new business. Duties include -

  • Responsible for heading up their expansion in new markets as well as continued expansion among existing clients
  • Build and maintain relationships with existing clients
  • Drive peak performance and sales success across the organisation
  • Create, negotiate and close out commercial agreements
  • You will be instrumental in devising and implementing the strategy for meeting sales performance targets

 Operational Responsibilities -

  • Show an understanding of the challenges facing the industry at present and illustrate a knowledge of the operational attention to detail that will be required to succeed within the industry.
  • Manage the day-to-day operations of the facility to the highest possible standards of service, in terms of quality, safety, hygiene and responsiveness.
  • Constantly reviewing and analysing operational procedures and processes to ensure that the most efficient and cost-effective methods are being used.
  • Actively seeking out new opportunities within the facility for which you are responsible, identifying where the Company may offer a better value-for-money service.
  • Engaging with the Client to understand the general strategy with regards to operational requirements, budget constraints and future operational needs.
  • Managing and inspiring your own team into delivering the highest standards of service and hospitality.
  • Providing individual coaching and on-the-job team development.
  • Reporting on quality management, health & safety and financial matters to both the Client and the workforce.
  • Maintaining a safe and healthy working environment throughout the workplace by ensuring that all colleagues follow Client, Regulatory and Company safety and environmental standards.
  • Determining day-to-day arrangements with Clients in advance, to help generate good working relations.
  • Planning menus that meet contract specifications and remain within cost control budgets.
  • Overseeing the purchase and storage of foodstuffs, cleaning materials and provisions to ensure compliance with company standards and legal requirements.
  • Operating the ISO Management System in accordance with Company Quality Policy. 
  • Managing all colleagues under your control to ensure that they meet the required level of competence in their job allocation, dress and personal hygiene.
  • Holding regular meetings with colleagues in order to discuss workloads, priorities, schedules and to generally discuss overall team performance.
  • Facilitating communications by delivering engaging and informative presentations to both the Client and colleagues.
  • Managing the process for ‘Innovative Change’ effectively.
  • Managing Clients’ expectations and engaging with them in your development efforts.

Reporting Structure -

  • To arrange three-monthly status meetings with Clients.
  • To complete all regular reporting procedures in compliance with the Company control procedures.
  • Regular visits offshore
  • To complete all internal inspections, audits and Client control documentation, as per the agreed schedule.
  • To comply with Clients’ Safety/Environmental Management System and to act as Team Leader for all Musters, Emergence Response Exercises and First Aid Support Services. 


  • Proven business development manager who is used to working to targets
  • Proven track record in sales, business development and winning new business
  • Proven track record of increasing revenue through generation of leads
  • Previous Operations Management experience
  • Experience within the Offshore Catering/Hospitality Industry


4 Bon Accord Square Aberdeen AB11 6DJ
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