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General
- Increasing the values of current customers while attracting new ones
- Define and reach the individual sales goals in line with the company strategy and growth ambitions
- Be the link between the company group and local business and clients
Recognise Business Opportunities
- Winning new business
- Analysing organizations and individuals to find new opportunities
- Seeking opportunities which will lead to further development and growth world wide
- Market intelligence
Maintain Customer Relations
- Handling the client accounts and corporate key accounts that fall under the pre-described portfolio
- Handling complaints/non-conformities/feedback
Negotiating Contracts
- Ensure the scope of work is clear
- Deal with modification requests
- Negotiate terms and conditions and persuade (potential) customers
- Keeping track of customer contracts
- Resolving contractual and commercial problems
Offering Direction and Instruction
- Inform/assist/guide the tender office while making RFQ/RFI/tenders in the pre-described area or scope
- Once a contract is signed ensuring that the financial aspects and impact of a contract are clear to all parties by organizing a handover meeting to the project management office and stay informed of the progress of the project.
- Ensuring that all stakeholders, such as administration, operations, etc. understand and adhere to contractual obligation; reflecting them accurately.
- Align, inform and work closely together with the Business Unit Leader/Line Manager.
QHSE Knowledge
- Company policies, procedures and relevant documentation
- Identification & location of QHSE related documentation.
- Key elements of risk assessment.
QHSE Ability
- Comply with QHSE policies, procedures and all relevant documentation.
- Comply with compliance audits and participate in ISO audits when requested.
- Apply and implement company QHSE procedures including incident reporting, registration & investigation.
- Participate in drills, training and any other QHSE employee consultation participatory activities.
- Take reasonable care for the health, safety & environment of themselves & of others who may be affected by their acts or omissions at work &to observe and follow the relevant systems, rules & methods of working.
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